Privacy Policy

At Zui Candels, we value our customers’ privacy and are committed to protecting their personal information. This privacy policy explains how we collect, use, and disclose information when you visit our website or make a purchase from our online store.

Information We Collect

– Personal information: name, email address, phone number, and shipping address

– Payment information: credit card numbers, expiration dates, and security codes

– Browser and device information: IP address, browser type, device type, and operating system

– Usage information: pages visited, search queries, and purchase history

How We Use Your Information

– Process and fulfill orders

– Respond to customer service inquiries

– Send newsletters and promotional emails

– Improve our website and marketing efforts

– Comply with legal obligations

How We Share Your Information

– Third-party shipping providers (e.g., USPS, UPS)

– Payment processors (e.g., PayPal, Stripe)

– Marketing partners (e.g., email marketing services)

– Legal authorities (e.g., law enforcement, courts)

Data Security

– SSL encryption for online transactions

– Secure servers for storing personal information

– Access controls and authentication measures

Data Retention

– Personal information: 5 years from last purchase or inquiry

– Payment information: 2 years from last purchase

– Browser and usage information: 1 year from last visit

Your Rights

– Access and correct personal information

– Request deletion of personal information

– Object to processing of personal information

– Request restriction of processing

Changes to This Privacy Policy

– We will notify you by email or website announcement if we make significant changes to this privacy policy.

Contact Us

– If you have questions or concerns about our privacy policy, please contact us at hi@zuicandles.com.

By using our website and making purchases from our online store, you consent to the collection, use, and disclosure of your information as described in this privacy policy.